Terms of Service

NovaOracles is for adults only. You must be at least 18 years old to create an account, subscribe, or use the service in any way. By using it you confirm that you are 18 or older and legally able to enter into these Terms. You also confirm this, and your acceptance of these Terms, when you sign up, and we keep a record of it.

If we learn that an account belongs to, or is used by, someone under 18, we will suspend and delete it and cancel any subscription. If you believe a minor is using the service, contact us at support@novaoracles.com.

NovaOracles computes astronomical positions from the birth details you provide and presents astrology content built on them, such as a natal chart, daily readings, tarot and transit summaries, and free tools. The positions are calculated with care. The interpretations are not predictions.

The service is provided for reflection, inspiration and entertainment only. It is not advice. It does not predict the future, and it does not provide medical, psychological, legal, financial, relationship, safety or any other professional advice. Astrology has no scientific basis for prediction. Nothing in the service is a fact, a diagnosis, a forecast, or a recommendation to take or to refrain from any action.

You are solely responsible for your decisions. Do not disregard or delay professional advice because of something you read here. If you are in crisis or need help, contact a qualified professional or your local emergency service.

You may register with an email address and password or through a third-party sign-in provider that we offer. You must give accurate information, keep your credentials confidential, and you are responsible for all activity under your account. Tell us promptly at support@novaoracles.com if you suspect unauthorised use.

One account is for one person. You may not create more than one account, share, sell, rent or transfer your account, or impersonate anyone or misrepresent your identity or age. You can have your account deleted at any time by writing to support@novaoracles.com from the email address of the account. Deleting your account cancels your subscription and permanently deletes your data as described in the Privacy Policy. Deletion does not by itself entitle you to a refund.

Some features require a paid subscription. We offer weekly, monthly and annual plans. The current price, currency and billing period of each plan are shown at checkout before you pay. Prices may change for future periods. We will give notice before a change applies to you, and you can cancel before it takes effect if you do not accept it.

Taxes and currency. The prices on our pages are in euro and do not include VAT or other sales taxes; where these apply, the payment provider adds them at checkout. The provider may show and charge the price in the currency of your country, converted at its own rate, and your bank may add its own fees. The total shown at checkout, before you confirm, is the amount you pay.

Price reductions. When we lower a price, the new price applies to subscriptions started after the change. A subscription that is already running keeps the price agreed when it started, unless we tell you otherwise. A lower price later does not entitle you to a refund of the difference for periods already paid.

Discount codes and personal offers apply only to the person, plan, period and dates stated with them. They have no cash value, cannot be combined with another offer or passed on, and end at their stated expiry. A discount for a set number of billing periods (for example the first year) applies to those periods only; later periods renew at the regular price. We may cancel a code that is used in breach of its conditions.

Payments are handled by our payment provider, which acts as merchant of record and is identified at checkout. It sells the subscription to you, handles checkout, billing, receipts and applicable taxes, and receives and holds your payment details, not us. Your purchase is also subject to that provider's own terms, which are presented at checkout.

Your subscription renews automatically at the end of each billing period, at the then-current price, and your payment method is charged for each new period, until you cancel. By subscribing you authorise these recurring charges.

No free trial. The plans do not include a free trial: each plan is charged when it starts, and access begins as soon as the payment is confirmed.

Subscriptions that started with a free trial before 24 October 2026 keep the trial terms that applied when they started: the trial could be cancelled at any time before it ended without any charge, and if it was not cancelled, the price of the chosen plan was charged automatically when it ended and the subscription then renews as described above. That first charge after a free trial that was not cancelled is not refundable, except where the law requires.

You can cancel your subscription at any time from Settings or through the payment provider's customer portal. Cancellation stops future renewals. Your access continues until the end of the period you have already paid for. Partial periods are not refunded except where the law requires.

Access to the paid features starts as soon as your payment is confirmed (for a subscription that started with a free trial before 24 October 2026, when that trial began). By choosing a plan you request that access begin immediately, and you acknowledge that your right of withdrawal from a distance purchase (14 days for consumers in the EU or the EEA) ends once access has begun, to the extent the law allows. Where the law still allows you to withdraw after access has begun, you pay for the period used up to your withdrawal on a pro rata basis. For consumers in Türkiye, the right of withdrawal does not apply to services performed instantly in electronic form (Mesafeli Sözleşmeler Yönetmeliği, Article 15(1)(ğ)).

Payment disputes. If you think a charge is wrong, contact us first at support@novaoracles.com; we answer quickly and can often fix it at once. While a payment dispute or chargeback is open with your bank, we may pause access to the paid features. If the dispute is decided in our favour, the charge remains due.

Apart from that, payments are non-refundable. The charge that followed a free trial that was not cancelled (section 4) is never refunded, except where the law requires. For any other payment, a refund can be requested only by email to support@novaoracles.com. Each request is reviewed individually and decided at our discretion. A refund we grant is normally a full refund of the relevant payment. A granted refund ends your membership: your access to the paid features is withdrawn and the subscription is cancelled, with no further charges. Your mandatory statutory consumer rights are not affected by anything in this section.

You may use the service only lawfully and for your own personal, non-commercial purposes. You agree not to:

(a) scrape, crawl, harvest or copy the service or its content by automated means, or use bots, scripts or any other automated access; (b) reverse engineer, decompile or try to extract source code, data models or the underlying methods, except to the limited extent the law does not allow this restriction; (c) resell, sublicense, redistribute, publish or commercially exploit the service, its content or your access, or build competing products or datasets from them; (d) circumvent, disable or test the limits of rate limits, access controls, the paywall or any security feature, or obtain paid features without paying for them; (e) abuse the free tools or share links, including by generating them in bulk, using them to put load on the service, or using them to expose another person's birth details without that person's agreement; (f) probe, scan, overload, disrupt or interfere with the service or its infrastructure, or access accounts or data that are not yours; (g) make fraudulent, unauthorised or stolen-instrument payments, or file a chargeback or payment dispute in bad faith, for example for a purchase you made, received and used; and (h) upload or enter anything unlawful, infringing or harmful.

We may investigate suspected breaches and take any step the law allows, including the measures in section 13.

The birth details, names, notes and other content you enter, and the charts computed from them, stay yours. You grant us a worldwide, non-exclusive, royalty-free licence, for as long as you use the service, to store, process, display and transmit that content, and to share it with our service providers, only as needed to operate, secure and improve the service for you and to meet our legal obligations. We do not sell your content. How we handle personal data is described in the Privacy Policy.

You are responsible for what you enter. You confirm that you are entitled to provide it. If you enter details about another person, you confirm that you may do so and that you use them for personal purposes only.

The service, including its text, design, software, imagery, calculations and the way astrological material is selected and presented, is owned by NovaOracles or its licensors and is protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the service for your own personal, non-commercial use, for as long as these Terms apply to you. All rights not expressly granted are reserved. Public-domain source images are used under their respective terms. Nothing in these Terms transfers any intellectual property to you.

The service relies on third-party providers, for example for hosting and content delivery, database and authentication, payment processing, analytics, advertising measurement, place search and third-party sign-in. These providers are governed by their own terms and privacy policies, and we are not responsible for what they do on their own account. Links to third-party sites are provided for convenience only. A current list of our service providers is available on request at support@novaoracles.com.

We aim to keep the service available but do not guarantee that it will be uninterrupted, error-free or permanently available. We may change, suspend, limit or discontinue features, and may set reasonable limits on use, at any time. We will keep paid features conforming to what we described when you subscribed, and where a change materially and negatively affects a paid feature, you may cancel and your statutory rights apply.

To the fullest extent the law allows, the service and all content are provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement. We do not warrant that the content is accurate, reliable or suitable for any purpose, that it will meet your expectations, or that the calculations or the written interpretations are free of error.

Nothing in these Terms excludes or limits any warranty or right that you have as a consumer and that cannot be excluded or limited under the law that applies to you.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive loss, or for loss of profits, data, goodwill or opportunity, or for any decision or action you take in reliance on the content.

To the fullest extent the law allows, our total liability arising out of or in connection with the service or these Terms, however it arises, is limited to the amount you paid us for the service in the 12 months before the event that gave rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or for anything else that cannot be limited or excluded by law, and these limits do not affect your mandatory statutory consumer rights.

You will compensate us for losses, claims and reasonable costs that we suffer because you misused the service or breached these Terms, including the acceptable use rules in section 6. This does not apply to the extent the law protects you as a consumer.

You may stop using the service at any time and ask us to delete your account (section 3). We may suspend, restrict or terminate your access, and cancel your subscription, if you breach these Terms, if we reasonably suspect fraud, payment abuse or misuse, if the law requires it, or to protect the service or other people. Where practicable we will tell you why. If we end your access for a reason other than your breach, fraud, abuse or a legal requirement, we will refund the unused part of your current paid period.

When your access ends, the licence granted to you ends. Sections that by their nature should continue (including intellectual property, disclaimers, limitation of liability, indemnity, governing law and general provisions) continue to apply.

We may update these Terms from time to time, for example to reflect changes to the service, to our providers or to the law. The date at the top shows the current version. If a change is material, we will give reasonable notice in the service or by email before it takes effect. If you continue to use the service after the change takes effect, you accept the updated Terms. If you do not accept them, stop using the service and cancel your subscription. Changes do not apply to a billing period you have already paid for, unless the law requires it.

These Terms, and any dispute arising from them or from the service, are governed by the law of the country in which the operator is established. This is without prejudice to the mandatory consumer-protection rules of the country where you live, which continue to protect you. The courts of the country in which the operator is established have jurisdiction, again without removing any right you have to bring or defend proceedings in the courts of your own country where the law gives you that right.

Before starting any formal proceedings, please contact us at support@novaoracles.com and describe the problem. We will try in good faith to resolve it informally. You may also use any out-of-court complaint or dispute resolution body that is available to you as a consumer.

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the service and replace any earlier understanding. If any part of these Terms is found invalid or unenforceable, the rest remains in effect, and the invalid part is replaced by a valid one that comes closest to its purpose. If we do not enforce a right, that is not a waiver of it. You may not assign or transfer these Terms or your rights under them. We may assign them to a successor who takes over the service. We are not liable for failure or delay caused by events beyond our reasonable control, such as outages of internet, hosting, payment or other infrastructure, power failures, strikes, cyber attacks, war, natural disaster or acts of government.

These Terms are written in English, which is the authoritative version. Any translation is provided for convenience only, and the English text prevails if there is a conflict, except where the law of your country of residence gives a translation priority.

Questions about these Terms: contact the operator of NovaOracles at support@novaoracles.com.